Privacy Policy

This Privacy Policy explains what information we collect about you, why we collect that information, what we do with that information, and how we handle that information. The policy also explains your rights with respect to the information.

By accessing all the services of Macube, you agree to fully comply with and be bound by the following policy each time. Please review the following terms carefully.

1. About This Policy

Macube is committed to protecting your privacy. And we created this Policy to explain our privacy practices so you will understand what information about you is collected, and how it used and be protected.

Any references in this Policy to "Macube", "we", "our", "us" etc. will be interpreted as a reference to us. A "visitor" is someone who merely browses our website. A "member" is someone who has registered our software. The term "user" and "you/your" is a collective identifier that refers to a visitor, a member, or someone who has downloaded our software.

Our contact details can also be found below if you have any comments about our Privacy Policy.

The policy does not apply to third-party services. Information collected by third parties is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

2. What Information Do We Receive and Collect?

We may ask you to provide Personal Information when you:

Visit Macube's website
Download a software trial or update
Register our products
Subscribe to our newsletters, promotional emails, or other materials
Participate in a marketing/sales promotion or an online survey
Contact us, including for sales or technical support
We collect three types of user information:
(1). Personal data related to your visit to our website and the purchase and use of our products

When you visit our Site, or purchase Products through the Sites or the Products, or use our products, Macube collects the following personal data through the collection forms in the ordering process or other processes.

Personal information: Name, gender, age, email address, address, country, postal code, phone number, company name, and industry you work for;

Order information, such as the products you purchase, date and amount of the order;

Payment information such as Credit card information (type, number, expiration date, CVV security code)/debit card information or other payment/billing information. The payment information provided by you via the Sites will be stored and processed by and any other third-party service providers as designated by us from time to time. We will collect certain information on the Sites required for and such third-party services providers to process payments, including credit/debit card numbers, security numbers, and other related payment information. All such information is subject to the privacy policy of (available here or any other third-party service provider as applicable.

Information we get from your visit to our websites. We collect information about how you visit our websites (including the webpage that led you to our Sites, the search terms entered into a search engine that led you to our Sites);

Information we get from your use of our products. We collect information about the products that you use and how you use them and your local device information, including but not limited to your device information, operating system, username, location, IP address, operating log information, crash reports, and the information and format of the files you are working with (with your additional consent);

Your product serial number;

Content of customer support communications.

(2). Personal data related to comments areas

When you decide to comment on a Macube product through the Sites or the Products, Macube collects the personal data as follows:

Email address
Name or nickname
Profile photo
Other potential personal information provided by the user through its comment (age, location, etc.)
The content of your comment
(3). Personal data related to newsletters and advertising emails

If a user subscribes to Macueb's newsletter in order to be provided with information and news regarding Macube products, Macube only collects the following information that is provided by you.

Email address
Name or nickname
Preferred product
Your operation to the promotional emails
3. Cookies

By using cookies, Macube can provide you with a simple and personalized experience of the internet. Cookies are small data files that Macube can recognize you when you come back to Macube and offer valuable and customized service for you.

We gather the technologies and information without any personal details then automatically save them in log files, which include Internet Service Provider (ISP), Internet Protocol (IP) addresses, browser type, and so forth. Customers are allowed to delete related cookies optionally. However, before that, you should finish the order information when you back to the Macube website again. Macube will not disclose your individual information to any website or make any profit.

4. How Do We Collect the Information?

There are numbers of different ways that Macube receives and collects your personal information including:

Communications between us
Customer Support
Email/Direct Mail Campaigns
Registration of Products
5. How Do We Use the Collected Information?

We use, process, and store your information as necessary to perform our contract with you and for our legitimate business interests, in operating our Sites, Products, Services.

(1). Use of collected information related to your visit to our website and the purchase and use of our products

Macube uses the information we collect in your visit to our Sites and purchase and use of our Products for the following purposes:

In order for Macube to provide you with the ordered product(s);

For the performance of a contract to which you are a party, and the collected data are necessary in order for Macube to identify and bill you and to charge its bank card number;

For verifying your identity and providing customer service or support;

Analyze your use of our Site and Products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.

(2). Use of information related to comments areas

Macube collects information in comments areas in order to improve its products and provide the consumers and potential consumers with better and transparent information about the Macube products. Said comments and the related personal data are provided by you on a voluntary basis so that the processing of the collected personal data relies on your consent.

Macube may use the comments (with your relevant information) you post for marketing purposes in order for others to better understand and use our products.

(3). Use of information related to newsletters and advertising emails

Macube collects the information in order to provide consumers and potential consumers with information and news regarding Macube products. The subscription to Macube's newsletter and the related provision of personal data is made on a voluntary basis so that the processing of the collected information relies on your consent.

6. Disclosure of Your Personal Information to Third Parties

We only disclose information to third parties when:

We use service providers who assist us in meeting business operation’s needs, including hosting, delivering, and improving our Products. We also use service providers for specific services and functions, including email communication, customer support services, and analytics. These service providers may only access, process, or store personal data pursuant to our instructions and to perform their duties to us.

We have your explicit consent to share your personal data (if required).

We believe it is necessary to investigate potential violations of the Terms of Products, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats against persons, property, or the systems on which we operate our Site and/or Products.

We determine that the access, preservation, or disclosure of your information is required by law to protect the rights, property, or personal safety of Macube and users of our Site and/or Products, or to respond to lawful requests by public authorities, including national security or law enforcement requests

We need to do so in connection with a merger, acquisition, bankruptcy, reorganization, sale of some or all of our assets or stock, public offering of securities, or steps in consideration of such activities (e.g., due diligence). In these cases, some or all of your information may be shared with or transferred to another entity, subject to this Privacy Policy.

We may disclose non-personal data, such as information we get from your visit to our websites, publicly, and to third parties – for example, in public reports about word usage, to partners under the agreement with us, or as part of progress reports, we may provide to users.

Macube does not share your information with third parties for the purpose of enabling them to deliver their advertisements to you. Macube does not sell or rent your personal data.

Third parties' applications and products

Some third-party applications and services that work with us may ask for permission to access your information. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully.

Some third parties' embedded content or plugins on our Sites and/or Products, such as Facebook "Like" buttons, may allow their operators to learn that you have visited the Sites, and they may combine this knowledge with other data they have collected about your visits to other websites or online services that can identify you.

Data collected by third parties through these apps and plugins are subject to each parties' own policies. We encourage you to read those policies and understand how other companies use your data.

7. Children’s Policy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from Our servers.

8. Your Rights

Macube uses, processes, and stores information, as necessary to perform our contract with you, and based on our legitimate interests in order to provide the Products and Services. We rely on your consent to process information to send promotional emails and to place cookies on your devices. In some cases, Macube may process Personal Data pursuant to the legal obligation or to protect your vital interests or those of another person.

Individuals located in the European Economic Area (EEA) have certain rights in respect to their personal information, including the right to access, correct, or delete the information we process through your use of the Sites, and/or Products. If you're a user based in the EEA, you can:

I Have your information corrected or deleted. You may ask us to correct information you think is inaccurate or completely delete all information that we hold about you by contact us.

l Access your personal data report by submitting a request. This report will include the information we have about you, provided to you in a structured, commonly used, and portable format.

l Object to us processing your personal data. It is your right to lodge an objection to the processing of your personal data by contacting us if you feel the "ground relating to your particular situation" apply. The only reason we will be able to deny your request is if we can show compelling legitimate grounds for the processing, which override your interest, rights, and freedoms, or the processing is for the establishment, exercise, or defense of a legal claim.

l You can ask us to stop using your information, including when we use your personal data to send you marketing emails. We only send marketing communications to users located in the EEA with your prior consent, and you may withdraw your consent at any time by clicking the "unsubscribe" link found within Macube emails and changing your contact preferences. Please note you will continue to receive transactional messages related to our Products, even if you unsubscribe from marketing emails.

l Complain to a regulator. If you're based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint with your local supervisory authority.

9. Changes to Privacy Policy

This privacy policy will be updated as required by the GDPR laws.

We will occasionally update this privacy policy to reflect changes in our services and customer feedback. If there are material updates to this policy or in how Macube will use your personal information, we will notify you by posting a notice of such an update on the privacy policy link prior to implementing the change. We encourage you to periodically review this privacy policy to be informed of how Macube is protecting your information

10. Contact Us

If you have any questions relating to the Privacy Policy, please contact us.